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Front Desk Receptionist – Smyrna, GA

Atlanta Hand Specialist is looking for a full-time Front Desk Receptionist to work at its Smyrna, Georgia, office. Apply online using the form at the bottom of the page.

Job Type:

Job Location:
Smyrna, GA

Job Tasks and Responsibilities:

  • Greet patients
  • Register patients according to established protocols
  • Assist patients to complete all necessary forms and documentation including medical insurance
  • Ensure patient information is accurate including billing information
  • Verify insurance
  • Inform patients of medical office procedures and policy
  • Maintain and manage patient records
  • Move patients through appointments as scheduled
  • Answer incoming calls and deal with inquiries
  • Transfer calls as required
  • Schedule patient appointments
  • Collect co-pays and payments
  • Report statistics as required
  • Contact referrals and maintain spreadsheets with referral information
  • Schedule hospital admissions, tests, scans and outside appointments for patients
  • Obtain external medical reports as required by medical professionals
  • Respond and comply to requests for information
  • Deal with incoming and outgoing post
  • Complete other clerical duties as assigned
  • Maintain stock of forms and office supplies
  • Ensure reception area is well maintained, neat and clean
  • Safeguard patient privacy and confidentiality

Education and Experience:

  • High school diploma
  • Knowledge of medical terminology, procedures and diagnosis
  • Knowledge of computer and relevant software applications
  • Knowledge of general administrative and clerical procedures
  • Working knowledge of healthcare insurance a must

Key Competencies:

  • Communication skills
  • Information collection and management
  • Planning and organizing
  • Attention to detai
  • Customer service skills
  • Adaptability
  • Confidentiality

Required Education:
Associate Degree

Required Experience:

  • Insurance Verification: 2 years
  • Customer Service Skills: 2 years


Apply to join our team using the form below.

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