Front Desk Receptionist – Smyrna, GA
Atlanta Hand Specialist is looking for a full-time Front Desk Receptionist to work at its Smyrna, Georgia, office. Apply online using the form at the bottom of the page.
Job Type:
Full-time
Job Location:
Smyrna, GA
Job Tasks and Responsibilities:
- Greet patients
- Register patients according to established protocols
- Assist patients to complete all necessary forms and documentation including medical insurance
- Ensure patient information is accurate including billing information
- Verify insurance
- Inform patients of medical office procedures and policy
- Maintain and manage patient records
- Move patients through appointments as scheduled
- Answer incoming calls and deal with inquiries
- Transfer calls as required
- Schedule patient appointments
- Collect co-pays and payments
- Report statistics as required
- Contact referrals and maintain spreadsheets with referral information
- Schedule hospital admissions, tests, scans and outside appointments for patients
- Obtain external medical reports as required by medical professionals
- Respond and comply to requests for information
- Deal with incoming and outgoing post
- Complete other clerical duties as assigned
- Maintain stock of forms and office supplies
- Ensure reception area is well maintained, neat and clean
- Safeguard patient privacy and confidentiality
Education and Experience:
- High school diploma
- Knowledge of medical terminology, procedures and diagnosis
- Knowledge of computer and relevant software applications
- Knowledge of general administrative and clerical procedures
- Working knowledge of healthcare insurance a must
Key Competencies:
- Communication skills
- Information collection and management
- Planning and organizing
- Attention to detai
- Customer service skills
- Adaptability
- Confidentiality
Required Education:
Associate Degree
Required Experience:
- Insurance Verification: 2 years
- Customer Service Skills: 2 years
Apply to join our team using the form below.
